How do I register? 

Click ‘REGISTER NOW’ in the toolbar at the top of the page. Once you have selected your pass and completed registration, you will receive a confirmation email with your booking information.

How will I gain entry to the event?

Once you have completed your registration you will receive a confirmation email. Please bring this with you on the day to gain entry to the event. 

Why can't I find any emails related to the event?

You may have accidentally unsubscribed. Please contact the FT Live Customer Services Team via email at ftlive@ft.com or by calling +44 (0) 207 775 6653.

How can I select my favourite talks? 

On the agenda page, you can click the star icon on the left of each talk, to add that talk to your shortlist. Your selected sessions will be added to the ‘My Interests’ list, found at the top of the agenda page.

Your personal data will be processed in accordance with our Privacy Policy.

What is the cancellation policy?  

If you can no longer attend the conference and you have bought a pass, please contact the FT Live Customer Services Team as soon as possible via email at ftlive@ft.com or by calling +44 (0) 207 775 6653. To find out more about cancellation fees please visit our FT Live Terms and Conditions page.

Can I transfer or upgrade my pass?

If you would like to transfer your pass to another person or upgrade your pass, please contact the FT Live Customer Services Team via email at ftlive@ft.com or by calling +44 (0) 207 775 6653.

Are there discounted passes available?

Early bird passes are available on some events, please check the registration page for more details. If you are booking as part of a group of 3 or more, please contact our FT Live Customer Services Team via email at ftlive@ft.com or by calling +44 (0) 207 775 6653.

How do I get to the venue?

The event will take place in a central London location, which will be easily accessible by public transport.

Is the venue accessible? 

We select our venues to ensure that all our events are as accessible as possible for our guests. If you have any specific accessibility requirements you will have the opportunity to indicate this when filling out the event registration form.

Will food and drink be provided at the event?

Yes, food and drinks will be provided at the event.

I have dietary requirements, what should I do? 

If you have any specific dietary requirements you will have the opportunity to state them when registering for the event.